# Terms of Service **Last updated:** April 17, 2026 Welcome to ZeroHuman. These Terms of Service (the "Terms") govern your use of ZeroHuman. ("we," "us," the "Service"), including our website, applications, and AI agents. By using the Service, you agree to these Terms. If you don't agree, don't use it. We've tried to write this in plain language. Where we've had to use legal terms, we've done our best to keep them clean. ## 1. The Short Version ZeroHuman. gives you a team of configurable AI agents that act on your behalf. You tell them what to do. They do it — draft, build, research, follow up, publish. You stay in the CEO seat. These Terms cover how we work together, what you're responsible for, and what we're not. ## 2. Who Can Use This You can use ZeroHuman. if you're at least 18 years old and legally able to enter a binding contract. If you're using ZeroHuman. on behalf of a company, you're confirming you have authority to bind that company to these Terms. One account per person or entity. Keep your credentials secure. You're responsible for everything that happens under your account. ## 3. What ZeroHuman. Does ZeroHuman. is a platform of AI agents you configure and deploy to perform tasks — brainstorming, writing, building, marketing, outreach, and more. Agents can take actions in connected third-party services (email, social platforms, hosting, payment processors, etc.) when you authorize them to. We may add, change, or remove features at any time. We'll give reasonable notice for material changes where we can. ## 4. Your Content, Your Data Anything you input, upload, or create using ZeroHuman. — your business ideas, copy, designs, customer data, outputs from agents — belongs to you. We don't claim ownership of it. You grant us a limited license to store, process, and transmit your content solely to operate and improve the Service. We use your content to serve you. We don't sell it. You're responsible for making sure you have the rights to any content you put into ZeroHuman., and that your use of the Service complies with applicable law — including privacy, data protection, and intellectual property law in the jurisdictions you operate in. ## 5. AI-Generated Output Agent output is generated by large language models and other AI systems. It can be wrong, outdated, biased, or made up. This is the nature of the technology — we improve it continuously, but we can't guarantee accuracy. You are the final decision-maker on anything an agent produces or sends. Before you publish, deploy, transact, or rely on agent output, you're expected to review it. Specifically, don't rely on ZeroHuman. for: - legal advice - medical advice - financial or investment advice - tax advice - any decision where an error would cause material harm to you or others Where agent output contains citations, data, or claims that matter, verify them yourself. ## 6. Agents Acting on Your Behalf When you authorize an agent to connect to a third-party service — your email, your social accounts, your website host, your payment processor — you are authorizing that agent to act as you within that service, subject to the scope you configure. You understand and accept that: - agents may send messages, publish content, make purchases, or modify systems on your behalf - you are responsible for the actions agents take while operating under your authorization - you can revoke access to any integration at any time through your account settings - we are not liable for the consequences of agent actions you authorized, except to the extent required by applicable law If you see an agent doing something you didn't intend, pause or revoke its access immediately and contact us. ## 7. Acceptable Use Don't use ZeroHuman. to: - violate any law, regulation, or third party's rights - send spam, phishing, harassment, or unsolicited bulk communications - generate or distribute content that is defamatory, deceptive, sexually explicit involving minors, or intended to incite violence - impersonate any person or entity in a way that is deceptive or harmful - reverse engineer, decompile, or attempt to extract the underlying models or source code of the Service - train a competing AI system on our outputs - abuse, overload, or circumvent rate limits, security measures, or access controls - deploy agents to deceive, defraud, or manipulate others We may suspend or terminate accounts that violate this section, with or without notice depending on severity. ## 8. Third-Party Services ZeroHuman. integrates with third-party services you choose to connect. Those services have their own terms and policies, which you agree to separately. We're not responsible for how those services operate, their availability, or what they do with information you send through them. If a third-party service changes its API, pricing, or policies, it may affect how ZeroHuman. works with it. We'll adapt where we can. Some things are out of our control. ## 9. Subscriptions and Payment Paid plans are billed in advance on a recurring basis (monthly or annual, depending on what you select). You authorize us to charge your payment method for each billing cycle until you cancel. You can cancel anytime from your account settings. Cancellation takes effect at the end of your current billing period. We don't refund partial periods unless required by law. If your payment fails, we may suspend your access until it's resolved. Prices may change. We'll give you at least 30 days' notice before any price increase applies to your plan. ## 10. Our Intellectual Property ZeroHuman. — the software, the agents, the platform, our name, our marks — belongs to us. These Terms don't give you any rights to our IP except the limited right to use the Service as intended. You may not copy, resell, white-label, or redistribute ZeroHuman. without our written permission. ## 11. Termination You can stop using ZeroHuman. at any time by closing your account. We can suspend or terminate your access if you breach these Terms, if we're required to by law, or if continuing to provide the Service to you creates material risk for us or other users. Where possible, we'll tell you why and give you a chance to fix the issue first. On termination, your right to use the Service ends. We may delete your data after a reasonable retention period. If you need to export your data, do it before you close the account. ## 12. Disclaimers The Service is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy of AI output. We don't warrant that the Service will be uninterrupted, error-free, secure, or that agent actions will produce a particular business result. ## 13. Limitation of Liability To the maximum extent permitted by law, ZeroHuman. and its officers, directors, employees, and contractors will not be liable for any indirect, incidental, consequential, special, or punitive damages — including lost profits, lost revenue, lost data, or business interruption — arising out of or related to your use of the Service. Our total liability for any claim related to the Service is limited to the amount you paid us in the 12 months preceding the event giving rise to the claim, or USD $100, whichever is greater. Some jurisdictions don't allow these limitations. Where that's the case, the limitations apply to the fullest extent permitted. ## 14. Indemnification You agree to indemnify and hold ZeroHuman. harmless from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your content, your agent configurations, actions taken by agents you authorized, or your breach of these Terms. ## 15. Changes to These Terms We may update these Terms from time to time. When we make material changes, we'll notify you by email or through the Service at least 14 days before they take effect. Continuing to use ZeroHuman. after changes take effect means you accept the updated Terms. ## 16. Governing Law and Disputes These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any dispute arising from these Terms or your use of the Service will be brought exclusively in the state or federal courts located in Travis County, Texas, and you consent to the personal jurisdiction of those courts. ## 17. Contact Questions about these Terms, or something that feels off? Reach us at: **ZeroHuman.** team@cracked.ai 1401 Lavaca Street, Suite 737 Austin, Texas 78701 United States _Thanks for building with us._